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Pro Photographers Must Sell Pro Products

February 8, 2013 by Tony Urban

Today's guest post is by Tony Urban‘s second guest post for this site. He is a high school senior portrait photographer based in Western Pennsylvania. Read his first post here.

If you're a photographer who is giving your clients their images on a disc, you don't care about your business or your clients. Sound harsh? I'm sure it does but I believe with every fiber of my being that it's the truth.

When I started my photography business, I began in wedding photography. At the time, including a disc of images with the digital photos was pretty standard. I was new to the business so I assumed if everyone else was doing it, it must be right. I gave a disc of high res images to every client whose wedding I shot and never looked back. It was nice to not to have to bother with album designs or ordering prints from the lab. Instead of having Aunt Ruth coming to me for a 5×7, I could simply tell her to have the bride and groom email it to her. I was happy, the clients were happy because they got “all the photos” and all was right in the world, right?

Wrong. I stopped shooting weddings a few years ago as my portrait business exploded. In portraiture, at that time, images on a disc was unheard of, so I sold print collections, albums, wall portraits, etc. to my new clients. They loved the high quality products I was giving them from a professional lab and I liked knowing that the images they were showing off were printed well, not by some kid making minimum wage at the local department store.

Over the past few years, the “pics on a disc” business model has invaded portrait photography like a virus. New photographers have latched onto the idea and coupled it with dirt cheap prices. They think it's is a superb idea. Their clients, who are seeking a “good deal” like it too. After all, they can take their disc to Walmart and print out a plethora of 4x6s for a couple dollars. What could go wrong?

Tony Urban Products vs. CDs

Everything is going wrong. Giving your clients their images on a disc is giving them “half” a product. It would be like going to the car dealership and having them sell you the body and wheels, but no engine. It would be like going in for surgery and paying the doctor for the operation, but having him tell you that you need to stitch yourself up. Why does anyone think this is a good idea?

At one of the last weddings I shot, I happily bumped into former wedding clients. I had photographed their wedding a few years earlier and loved catching up with them. During our conversation, the husband mentioned to me in an off handed way that they had lost their disc in a move. They had never got around to printing their photos even though they loved them. I was happy to burn them a new disc, but what if I would have moved or gone out of business or even died? They would have had nothing left of their wedding but memories.

In a related anecdote, I was recently contacted by another former wedding client asking me if I could have some large wall portraits printed for him and his wife from their wedding photos – a wedding I had shot 8 years prior. He explained that they looked at their pics on their computer all the time, but with kids, jobs, etc. never got around to printing anything. Now that they were ready to get some large photos, they didn't know where to go to have them printed and, quite frankly, didn't want to be bothered with it. So, their disc of photos, which they had paid me good money to create, was basically worthless.

Stories like that are bound to happen even more frequently in portraiture. If you hand your clients a disc of images and expect them to do all the work of printing the photos or making collages or designing albums, you're showing them that you don't want to take the time and make the effort to give them a true finished product. You're being lazy and cheap and you're justifying it by telling yourself, “That's what they want.” but the customer doesn't know any better. You're the pro – you should.

What your clients don't need is a disc of dozens of files and to be left on their own to figure out crop ratios, to find a good printing lab, to figure out whether the prints they get back are too dark or have a magenta color cast or if the paper is of low quality and will fade in a few years. Why should your clients be forced to go to Shutterfly or Blurb and design their own albums? Why are you telling them that your doing “half” the job is good enough?

If you're basically a hobbyist who takes photos for fun and a little money, maybe giving “pics on a disc” is the right choice for you. But if you're professional photographer who is going the disc route, you're sabotaging your business and cheating your clients out of the professional product they deserve.

Filed Under: Commentary, Photography Tagged With: portrait photography, professional photographers, Professional Products, Quality Products

Off-Camera Lighting On Location

July 28, 2011 by Tony Urban

Today's guest blog is by Tony Urban, a photographer based in Western Pennsylvania. Tony specializes in High School Senior Portraiture. Please follow Tony on Twitter.

At least twice a week someone who has just learned that I'm a photographer responds to that information by telling me that their uncle/coworker/neighbor/dog walker/classmate/etc. is a photographer too. So how is a working, professional portrait artist with a legitimate business supposed to compete with all of the new shooters who are, quite often, working for free just because they “really like to take pictures”? There are several options, but one of them is to stop “taking” pictures and to start “making” portraits.

High School Senior In Front Of A Car

High Senior Posing On The Ground

The word photography, as most know, is based on the Greek words “photos” (meaning light) and “graphe” (meaning drawing) – drawing with light. Despite that, many senior photographers ignore lighting when it comes to creating their images and as a result, they produce a style that can easily be reproduced by anyone with a “fancy camera”. With the proliferation of natural light photographers, it's more important then ever to have a stye that will set your work apart.

I'm a full time senior portrait photographer and over the past 2 years I've transitioned from being a “natural light” shooter to a photographer who drags around lights on every senior photo shoot. It doesn't matter if we're hiking into the forest or wading into the lake – if I'm making the portrait, I'm lighting it too. We might be shooting in “God's Studio”, but we're using my light to create the image.

On one hand, my business has almost doubled from the time I changed from natural light to controlling the light.

I've spent way too much money on lighting equipment over the past few years. Small flashes, studio strobes, Pocket Wizards, Radio Poppers, light stands, boom arms, sand bags, power packs, etc. Sometimes I carry my gear, others I use a modified golf cart. I use translucent umbrellas, soft boxes, octoboxes and beauty dishes all outside while shooting on location. Not only does this gear take the portraits to a level that is unattainable by the guy who just bought a D5000 and opened up his business, but it gives my clients more of a “model” experience and makes them more excited about the shoot.

High School Senior In The Meadow With Her Horse

High School Senior Blowing Thistle Seeds

Is lighting a big deal to my senior portrait clients? On one hand, my business has almost doubled from the time I changed from natural light to controlling the light. On the other, not a single client has ever looked at their photos and said, “Wow, that's some beautiful lighting!” To the average client, I suspect good light is appreciated on a subconscious level. It makes them enjoy and appreciate the photos more, even if they aren't sure why.

If you're a professional photographer you really should understand the basics of studio lighting and taking the knowledge and using it outdoors isn't as intimidating as it first appears. Basically, you just have to compensate for the sun/ambient light (a light meter comes in handy with this) and, you have to deal with wind, rain and whatever else Mother Nature decides to toss your way.

The Strobist website is a fantastic resource and you'll find exhaustive amounts of information there about lighting. I haven't even begun to read a fraction of what is discussed there because I usually prefer to learn by doing rather than studying, but it should still be the first stop for any photographer looking to take their lights into the great outdoors.

High School Senior Gymnast

High School Senior - Splash The Dress Session

There's no magic bullet when it comes to lighting outside. Sometimes I use Nikon Speedlights and Radio Poppers. Sometimes I use White Lightning strobes and Pocket Wizards. Both have their pros and cons. Speedlights are lightweight and easily portable but might be lacking in power depending on what you want to do with them. Strobes have tons of power but can be bulky and you need to use portable power packs to run the lights.

Maybe even more important than the lights themselves is what you use to sculpt the light. I prefer Beauty Dishes as they typically give you the most “bang for your buck” in terms of power. I always use them with the diffusion sock on though to soft the light produced. I, personally, love soft light and find it flattering for most senior portrait clients. It's important that you don't get too caught up in “lighting” the portrait to remember all of the other technical areas which need to excel – the pose, the composition, the subject's expression, etc. You can create the most stunningly lit photo possible but your client isn't going to buy it if the pose makes them look chubby or if their smile is a little goofy. Portrait photography is about making your client look amazing and the lighting is just one part of that.

The best light you can use is simple – it's the one that gets the job done. Play with your lights, experiment, see what works best for you and your style of photography. Once you've mastered using one light outdoors, move on to 2 lights – or 3 or 4 – or go crazy like Joe McNally and use so many that you lose count. But when you're working with your seniors, remember that your goal is to make them look great. Use your lights to give them unique portraits that all of the weekend warriors wouldn't even try to create. Your lights can be another tool to take your work to the next level and to help your portrait business stand out amongst a rising sea of “shooters”.

Do you agree with Tony that lighting can be the biggest differentiator? Tell us how you distinguish your work from others? And if you enjoyed this post, please “Share The Knowledge” by clicking on one or more of the social media buttons you see below! Thank you.

Filed Under: Lighting, Photography Tagged With: camera lighting, Flash, light meter, Lighting, lighting equipment, location, natural lighting, photographic lighting, Photography, portrait photography, Portraits, senior portrait photographer, senior portraits, soft light, strobe light, studio lighting, tony urban

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About Seshu

Seshu creates relaxed portraits of families and high school seniors in Avon, Connecticut. He also leads a successful headshot photography studio in Connecticut, helping professionals from a variety of disciplines project the very best versions of themselves. He created Tiffinbox as a way of inspiring photographers, to create better images and successful businesses. [Read More]

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