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Strobist’s David Hobby Speaks With Tiffinbox

April 15, 2011 by Seshu | Editor & Publisher

Most of you probably already know who David Hobby is. He is a photographer, teacher and founder of the Strobist Movement, which encourages photographers to use their flashes off-of their cameras. His website Strobist is the go-to place to learn about off-camera flash techniques. His new project is HOCO360 – A Visual Journal of Howard County, Maryland, where he lives.

When David and Joe McNally decided to embark on The Flash Bus tour through the United States, I had to go. Boston was the closest of locations for me and so on April 9, I drove up to listen and watch two masters at work at the Boston Marriott Long Wharf.

Both David and Joe graciously allowed me to speak with them for a few minutes. In this post, we hear from David. He talks about creating a community and his new project.

All of this was arranged by Jeffrey Snyder of Adorama. So I am very grateful to him and the company that is truly there for photographers worldwide. Adorama is where I buy all my camera gear. Customer service is great and the price is right.

Watch the video and post your comments!

The Flash Bus tour wraps up soon, with most of the cities already sold out. The presentation in Boston was house-full. These guys not only know their stuff, they also know how to entertain. The repartees between them kept us all laughing out loud often. Now, if you can't make it any of their last remaining presentations, please consider buying David's Lighting In Layers DVD and Joe's The Language of Light. You will get a sense of what it is like to be in the audience from these excellent resources. I bought them and will have a full on review here soon. [Both are affiliate links. Support this site, buy through the links please!]

Filed Under: Off-Camera Flash, Photography, Reviews, Video Tagged With: adorama, boston marriott long wharf, bus tour, camera flash, david hobby, Flash, howard county maryland, jeffrey snyder, joe mcnally, marriott, marriott long wharf, masters at work, photographer, Photographers, strobist

Blair Phillips: “Video Speaks Louder Than Words”

April 15, 2011 by Blair Phillips

This is a guest blog by Blair Phillips, a national award winning high school senior photographer and educator located just outside of Charlotte, North Carolina in the economically deprived “Mill Town” of Landis. With over 40 weddings and 600 studio session a year, Blair Phillips Photography has taken little and turned it into a lot because of determination and unique marketing. You can find them on Facebook and Twitter.

The internet is a wonderful thing. It brought us the ability to educate ourselves further than we could imagine, immediately connect with the rest of the world’s population and keep up to date with global trends. What it also did is change how photographers connect with potential high school senior clients almost overnight.

The “Net Generation” have grown up with the internet so they’ve never had to write a letter or even read a newspaper. Instead, they communicate with the world through email, instant messaging and numerous social media outlets. The fact of the matter is that this is here to stay and it’s our job as professionals to use it to our advantage.

A couple of years ago, we decided to send out about 10,000 mailers to all the seniors in our area letting them know that they didn’t have to get boring photos made at the high school. The entire send out cost us about $5,000, which was easily our largest advertising cost in the history of our studio. Now, I’m sure your wondering, “How many Seniors did you book with that mail out?”

Five.

That’s right, five seniors. Needless to say, we threw away a lot of money for nothing. Now, several years later, we average around 300-400 high school seniors a year and the best thing is that we don’t spend a dime on getting them here!

Facebook, of course, is one of our main avenues for reaching and contacting our high school seniors because it’s free and there are over 500 millions users. Now, we don’t simply update our status every other day in hopes seniors will “Like” our fan page. We always try to be a little more creative so, we have been utilizing our HD video capable DSLR to produce short, to the point videos that visually share information to our seniors rather than using text posts. When we recently launched our 2012 Senior Ambassador program, not only did we post a teaser video to our wall for all of our high school senior fans to see but we also sent prospect Ambassadors a link to our Vimeo account where they could watch a password protected video giving them details about being a Senior Ambassador, what we have to offer and what’s in it for them. The “Exclusive” password protected video helped reiterate the fact that our Ambassador program is very selective and it helps make the senior feel even more “chosen.”

Creating the video is simple but there are some things to keep in mind when producing it. You can’t just sit a camera up on a tripod, say a couple of lines and expect 300 seniors to come pouring in the doors. A video, especially geared toward a high school senior, must have plenty of movement and stay around 2 minutes long, if not shorter. The attention span of a high school senior is rather short these days so anything longer than 2 minutes is usually never finished, especially if it’s just a talking head. Incorporate some filler shots and footage to help fill in the gaps and to help maintain their attentions.

Another tip when creating videos where seniors are targeted is be very specific. Don’t try to cover 3 or 4 different programs in one video. Create 3 or 4 separate videos that highlight each program separately. By having different videos for different purposes, we’ve been able to target a more specific audience much more effectively, without throwing too much at them all at once.

Also, if you direct your video toward seniors, make sure that in the video you tell them to let mom and dad watch the video as well. You want to be completely transparent to the parents because after all, they’re paying for the photos. The last thing you want to happen is to come off as a creep and loose a potential senior client.

At the end of the video, we ask that they talk to mom and dad, then call the studio to set up a time for a consultation. The consultation is the deal maker because it then becomes real. They see the studio, meet the staff and begin to visualize their photos months before we actually do the shoot. We’ve never had someone watch the video, come in for a consultation and not book their session!

Most likely, you have some sort of video camera and editing software like Final Cut Express or even iMovie so why not take a stab at it. All it costs is your time.

Check out our Senior Ambassador video. Use the following password: radio

Do you already use video in your marketing? What have you found works best for you? Share your thoughts with us in the comments below. One lucky commenter will win Blair Phillips's Workflow DVD, a $129 value! Winner announced on April 22, 2011. GO!

Filed Under: Marketing, Photography, Video

How To Use CardMunch To Manage Business Cards?

April 12, 2011 by Robert Norman

This guest blog post is by Robert Norman, a wedding photographer based in Trumbull Connecticut. He has 21+ years experience as a professional photographer and has photographed models, actors, President Obama, celebrities and, a zillion weddings. He does a fair amount of travel photography in an effort to keep his sanity. He has photographed events throughout Connecticut, New England, New York as well as Ireland, London and Italy.

I recently returned from Inspire Boston – a really cool 3 day conference in Concord, Massachusetts filled with learning and networking.

It also filled my pockets with a ton of business cards.

Box of Business Cards

I’ve been researching a way for quite some time now to digitize all of my collected business cards. For years I kept them in an ever-expanding card binder; handy but not practical to reference on the fly. Last year I looked into Evernote, one of my favorite apps ever, which you should definitely have on your phone or use at home online!) But while I could scan cards, get them in there and access anywhere – there was no database per se where all the info would go into. It was just a bunch of scanned cards. (not to mention that their free service limits your monthly uploads, which I blew through by mistakenly scanning the cards at WAY too high a resolution! OOPS!! I have since upgraded to the $50 a year plan, which substantially increases your monthly storage space.)

Then I looked into Shoeboxed, but found their system of paying and mailing in cards so they could scan them kinda clunky and didn’t allow me to easily add a card or to. They also kept calling me which while potentially helpful, I felt quickly became too much a sales call for an upgrade or something of that nature.

I also kept seeing the NeatDesk scanner advertised, and almost hit the ‘buy now’ button on Amazon on many a late night shopping frenzy. But after reading the reviews, a lot of folks seemed unhappy with the NeatWorks software for the database. The unit is also $200-$400 which was expensive enough to give me pause.

So I think that I MAY have finally found the solution with CardMunch, an iPhone app that lets you photograph business cards and then adds it to both it’s own database as well as your contacts, automatically! They CLAIM that ‘real people’ (as opposed to Fake People) are on the other end checking that all the info is correct, which may be true but hard to believe as the app is free (maybe they hire prisoners?)

CardMunch

Still, it’s easy to use and actually pretty darn accurate. Only a few cards did not read properly – generally where something is REALLY small, or the contrast between the ink and paper are low. Also since you use 4 brackets to ‘frame’ your card before it automatically shoots it, certain oddly shaped or proportioned cards would not read (including my own card!). CardMunch is unhappy if the object doesn’t neatly fit in the specified area. If the card does a partial read, the contact comes up as ‘unknown contact’, which you can then go in and manually correct. Since the ‘real people’ are overseeing this sometimes it can take a couple of hours for the contact to be added to your phone. It also is suggested you use it only with an iPhone 4 as the camera focuses at the distance needed which the previous iPhones will not.

StillI gotta say – for a FREE app, CardMunch works pretty great, and I’ve even venture to say that I’d pay for it (did I say that out loud?)

Tell us, what do you use to corral your business cards? How do you keep track of all your contacts?

Filed Under: Business, Photography Tagged With: Business, business cards, computing, e card, how to use, iphone, manage business, managing, online services, Photographers, robert norman, scan card, technology

How Do You Plan To Dominate The World?

April 6, 2011 by A.J. Wood

As an Adobe Community Professional, A.J. has been an enthusiastic representative in the creative community for several years. It's not surprising he's been ranked the #1 Adobe Instructor WORLDWIDE more than once. Students enjoy his straightforward teaching style, and the ability to communicate ideas in the simplest of terms. An active NAPP Evangelist, A.J. posts Adobe tutorial videos each week on YouTube. Follow A.J. on Twitter, post your questions to his Facebook page, and catch the latest insights on his blog.

Catchy huh? Yeah, I'm not once to mince words although, I generally like to spin a tale or two. It's my pleasure to join you today, and I appreciate the invitation Seshu extended to me quite some time ago. He is a gracious & patient host, and I hope my thoughts leave you wanting… Wanting more like Charlie Sheen's 2nd performance in Chicago, not wanting to leave like the angry mob that caught him in Detroit. Where was I?

Oh yes, harnessing your talent, your desire, that passion which many of us find in photography. It's rather difficult to focus on that passion when you're bogged down with the day-to-day running your photography business isn't it? There's the marketing, the office paperwork, the website, dealing with clients, to Facebook or Twitter, the list goes on, and yet many of today's photographers seemingly do it all. Maybe you're just starting out, and you haven't thought about your business plan or the logistics of making money from photography. Perhaps you're a seasoned pro, and you're wondering how you'll stay on top of all the changing technology, and the wolves scratching at your door. It's a wonder you get to take any pictures at all. That's okay, I'm here to tell you:

To discover your talents you have to recognize & acknowledge when you suck.

It's a common philosophy I share with my students, and many interpret it as a direct statement about their passion. Like Simon Cowell, I'm somehow there to obliterate their dreams. Let me clarify the statement with some editorial tweaks:

To maximize your talents you have to recognize & acknowledge where you suck.

I know plenty of folks who at some point were caught in company downsizing, and ended up being one of the lucky ones who had more job responsibility for the same or less pay. Oddly enough, I see the same types of folks launch their businesses with DIY zeal only to suffer from burnout or stagnant growth after a year. Yes, you have grand ambitions, some talents, maybe a kickass plan or two, but you're just one person. What you need are minions … I mean a support group … umm … network –- You need to develop your network. Just like that lone crusader Batman had a sidekick, and spent some time with other superheroes in the Justice League of America. (Wait … what do you mean a comic book reference kills my credibility?) Focus–a network.

Leverage your strengths, outsource your weaknesses.

When I talk to photographers about networking events many of them mention social mixers based around getting clients or connecting with peers. Generating leads is a must, and mentoring other photographers or finding a mentor is a wonderful thing. However, those connections do not address the immediate issues of office management, marketing or managing your website. I highly recommend finding those people at the networking events they attend. Where do you start? Your local Chamber of Commerce is a good place. Another good place is Meetup.com. Any hobby, popular fad or obscure interest can be found listed at Meetup.com. The best part is meetup groups are specifically designed to get people together live and in-person. Now I know what you're thinking, “That's a good way to generate client leads!” Point to you dear reader, that's a takeaway bonus for hangin' out with me this long.

But let's stay focused. I don't want you networking without purpose. What you should be doing is building your network. Your team of professionals. The people that you can call to handle the portions of your business that are really best suited to be handled by someone other than you. If you suck at website design, then by all means hire someone to do your website. And if you're great at website design, why in the world are you spending your time as a photographer? My point is by building your network, you can focus your energy at the really important tasks. My good friend Glyn Dewis is a fine example. He had a hand in building his first website, and it wasn't bad. It got the job done. See for yourself. However, Glyn's passion for photography literally oozes into everything else he does, so a good website wasn't good enough. Now he probably could have spent the man-hours himself building & retooling his website, but he found someone better suited to the task. Scott Kublin is another fine example. You don't know Scott? He enjoys HDR photography. He's friends with another HDR guy–Trey Ratcliff. *heart pounding from sheer awesomeness* You can read the backstory on Scott's About Me page, but the summary is Scott wanted to learn HDR and Trey needed some top-notch SEO for his website.

Leverage your strengths, outsource your weaknesses.

Thank you for taking a moment to read this post. As a fellow-overachiever-one-man-band-DIY-caffeine-infused-control-freak, I know it's tough sharing some of the parental responsibility for your growing business. However, it's the best way to ensure your business does grow. I want to thank my partner in creative shenanigans, J Schuh for illustrating my thoughts in the opening cartoon. Feel free to buy a t-shirt if we've tickled your funny bone. Oh, and where are my manners?

Here's a quickie Photoshop tutorial for you:

Filed Under: Business, Photography Tagged With: A.J. Wood, adobe tutorials, business plans, dominate, meetup.com, networking, online social networking, passion, Photography, Photography Business, plan, planning, sustainable business, talent, technology, world

Business Writing For Photographers Is A Circus Act

April 1, 2011 by Seshu | Editor & Publisher

When it comes to business, Kristen Kalp doesn't clown around.

She is the author behind the outrageously astute BrandCamp Blog and also a photographer based in Philadelphia.

Front Cover Of Circus Circus by Kristen Kalp

Circus Circus, her new offering in the form of a PDF, tackles the sometimes difficult task of communicating with one's potential business clients. It's more a workshop than an e-book, so come prepared to roll up your sleeves and get some elbow grease.

Circus Circus isn't just a bunch of copy that I've written so you can paste it into your website and hope for the best. That's like buying brownies from the bakery and eating 'em right up – eating brownies doesn't get you any closer to creating brownies.

In the 52-page book, Kalp, takes several irreverent swipes at conventional business writing books by presenting her material in both a concise and witty manner. She is comfortable engaging her audience from the get go. Just take a look at the table of contents:

Table of Content - Circus Circus by Kristen Kalp

Now, I don't know of anyone looking at that table of contents who will not want to read right through in one sitting. I did that, knowing full well that there might be parts where I would be asked to stop, write things down and then reflect.

The first challenging part of the book was coming up with a manifesto. To be honest, I am still not done with mine. Kalp says she took nearly five hours to complete her manifesto. What's so important about a manifesto? Well, it “establishes the sound of YOUR voice on your website or in your brochures.” That, in my opinion, is reason enough to keep chipping at it. I promise to share my manifesto when I feel it is ready for public consumption. What helps is Kalp's five-step process to craft that manifesto, each with vivid examples and a worksheet to practice on your own.

The part of Kalp's e-book that I found most fascinating was the “Fire-Breathing Show,” where words are used to convey features and benefits to clients. I know I struggle with this in my own copy, but this guide book shows you how to arrive at these personal and business characteristics, to help sell YOU to your clients.

Kalp also talks about offering your clients incentives (she calls them cotton-candy to stick to the circus metaphor), creating a one-line bio, how to respond to e-mails, crafting an elegant e-mail signature, writing a FAQ email, negotiating price objections and expressing yourself in blog posts.

And you can see that Kalp practices what she preaches. Take a look at her own photography website – Essential Imagery. Just about every part of it is eager to connect with the visitor. “Let's Have An Adventure! What kind?,” is an invitation to join her in something mysterious, yet cool. Her website exudes her down-to-earth, yet fun personality.

If you are a photographer, you can no longer just post great images on your site and expect your potential clients to be able to connect with you. You do have to write and express yourself. If you struggle with the written word, Kristen Kalp's Circus Circus is must-buy. She'll take you step by step (and it isn't in the least bit easy mind you) through the various parts of your site where you may want to tighten up your writing and engage your reader.

It's priced at $149 (and I bought my copy, by the way) so it isn't inexpensive. If you are looking to persuade your clients that you are worth what you charge for your services, then the value this e-book/guidebook/workbook is truly immense. Full disclosure, I get no financial commission for suggesting this book to you. If Kristen reads this review and feels like sharing a special promo code with us, I'll update this post so you can order the book within a specific time frame. Does that sound good to you?

Sound off below if you have already bought Circus Circus. What did you think of it? How far along are you on your manifesto? What portions of it have you already put into play for your business? Start the dialogue here. Let's talk!

Well, Kristen did respond to my request for a special promotional code to be used towards Circus Circus. At check out use “SESHU” and get $50 off. This is good only through April 5, 2011, so bust a move. Your final price will be $99. Nice!

Filed Under: Business, Photography, Writing Tagged With: Business, business writing book, circus, circus circus, communicating with clients, e book, kristen kalp, Music, photographer, Photographers, Photography, workbook

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About Seshu

Seshu creates relaxed portraits of families and high school seniors in Avon, Connecticut. He also leads a successful headshot photography studio in Connecticut, helping professionals from a variety of disciplines project the very best versions of themselves. He created Tiffinbox as a way of inspiring photographers, to create better images and successful businesses. [Read More]

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