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9 Steps To Building A Better Photography Brand & Boosting Your Business

January 25, 2012 by Ellen Petty

This guest blog is by Ellen Petty, the Head Brandslinger at Identity Kitchen, a marketing and design studio specializing in photographers. She and her business partner Marty Thornley launched a new line of affordable all-in-one WordPress portfolio sites designed specifically for professional photographers at PhotographyBlogSites.com.

Just yesterday, they announced new lower pricing on their self managed, all-inclusive BlogSites. As a special thank you to the Tiffinbox audience, they would like to extend an extra $50 off your first year when you use the code TIFFINBOX50.

Let’s Start at the Beginning. What is Branding?

Your brand is your touchpoint. Everything from how you answer your phones to the auto-responder on your email. Yes, it’s the big picture items; your website, your business card, your space, but it is the cohesiveness, that glue that gives a clear picture to your potential clients. There are some companies, (Starbuck’s anyone?) They do this very, very well. Talk about the Starbucks cup, how it fits perfect in your hand. Not a waxy exterior, not styrofoam, a little thinner than a regular takeout coffee. How much planning do you think went into just the coffee cup? Now let’s talk interior, advertising, their charities, the music, the Wifi.

“That's great for Starbucks”, you say, but how can I create a killer brand for my photography business? Here are 9 steps to not only get you started, and make sure you stay on track.

1) What’s Your Mantra?

Your brand essence, sometimes called your brand mantra, is the heart and soul of your business. Sometimes defined in a few words. Your brand essence is “Who you are”. Try and define your brand in six words or less. If I said “Maiden voyage…iceberg…not enough lifeboats” you would know Titanic. How can you define who you are?

Start with describing your work, yourself, your approach. Ask, who am I, who is this business? Choose 5-6 words that best describe you and your business.

2) Who Am I?

This is your brand positioning; what makes my business different from my competition? Is it the service that you give? Is it the kind of photographs you take? Is it the kind of photographer you are?

One of the most important rules in positioning your business and your brand is to know your competition. Once you know what you are up against, once you understand your competition you can figure out how you are different AND create a unique business perspective and carve out your very own market share.

3) Define Your Target Audience?

Do you know your target customers? Who are you going after? Engaged couples? Parents? Parents to be? What is their demographic? How do you want to come across to them?

This is where you really think about who your client or potential client is. Where do they shop, what toothpaste they use, how much disposable income they have, are they like you are they not like you?

4) Get Inspired

Now that you know who you are, what makes you/your studio different, who your competition is and who you are talking to…it’s time to get inspired, and really push that creative envelope. Look to places outside the photography industry for inspiration. Fashion, architecture, music, fine art, even food. Wherever your muse lies, don’t be afraid to interpret. Pinterest is a fantastic place to create style boards and have a sneak peek into other creative formulas.

Below is an example of an inspiration board and how we translated it into the online brand design for Studio Diana.

Studio Diana - Fashion

Studio Diana - Wedding

Studio Diana - Wedding

5, 6 & 7) The 3 C’s; Get Creative, Make It Cohesive, Keep It Consistent

Ok, you have your strategy, you have your inspiration boards, now it’s time to get creative. Whether you are designing your brand yourself or hiring an outside designer, this is where the magic happens. The “Ah-­?ha” moment. The spark, that can be realized as your own personal touchpoint or brand.

Once you choose a design path make sure there is a thread or a few that keeps your brand cohesive and consistent across all mediums. Print, online, advertising, promotion, and sales. Don’t be afraid to loosen the reins on your brand as you move between mediums, keeping your brand consistent, does not mean choking it. This is where it may be helpful to bring in a professional.

Below are some examples of the creative process of Partridge Lane Studios. Also, an example of how we kept the look cohesive from printed material to the online presence.

Partridge Lane Logos Grouped

Partridge Lane Business Card

Partridge Lane Home Page

8) Choose Your Best Work

If you have completed the last 7 steps, we know you can make choices. Don’t question yourself now. It’s time to choose your best work. Go through your body of work and choose your best 5, 10 and 20 pieces. Those should always be front and center on all your promotional vehicles. Be strong, if you feel a piece does not live up to the standard of these choices, they should not appear in your portfolio. Your online galleries should be between 20 & 30 photos per gallery. Always aim to put your very best foot forward.

9) Be Unique

If you have followed these steps you should arrive at a brand that is unique, because it is you. If it is true to who you are as an artist, it is right.
One of my favorite sayings when it comes to finding your true voice in life and in branding is by Oscar Wilde, “Be yourself, because everyone else is already taken.

Filed Under: Marketing, Photography, Portraits, Weddings Tagged With: advertising, better photography, brand, brand positioning, branding, Business, business cards, business partners, communication, communication design, design studio, ellen petty, graphic design, identity design, Marketing, Photography Business, positioning, professional photographers, starbucks, studios, touchpoint

Oh $&!#: Our Biggest Business Mistake

January 13, 2012 by Lauren Lim

This guest post is by Rob & Lauren, who are photographers, educators, travelers, and all-around fun-loving folks. They spend their time teaching on Photography Concentrate and creating portraits of fun people. They are currently obsessed with espresso and robots. Follow them on Twitter.

Vancouver Seagull | © Robert Lim

Once upon a time we made a really big mistake in our business. The kind of mistake that still comes back to haunt us on a regular basis. A real forehead-slapping, bad-word-saying, doozy of a blunder. 

But before we tell you what we did, let's take a second to talk about mistakes. 

We're human. So are you. (Unless you're a robot, and then you don't really need to read this.) Human beings make mistakes. All. The. Time. If you haven't made a big mistake in your business yet, chances are pretty good that you will.
 
And so a big part of being a business owner is getting your mind in the right place to handle the inevitable missteps. Here are a few steps to take care of those problems when they pop up:

Step 1: Understand that you will make mistakes.
 
You're not perfect and mistakes will happen. When you accept that, you'll feel a lot less anxious and worried! You may even come to embrace mistakes when they happen! Maybe…

Step 2: Admit the mistake.
 
This is a big one. It's easy to hide from your mistakes, and pretend nothing is wrong. Bad move. They have a way of getting worse over time, and you lose your ability to nip the problem in the bud. So when you make a mistake, acknowledge it. Write it down to make it real if you have to. Just admit you messed up, and you'll be in a much better place to fix it.

Step 3: Look at the mistake objectively.
 
When it's your business it's easy to get emotional, and think the mistake is much more dire than it really is. Take a step back, get some big picture perspective, and figure out just what went wrong. Be honest.

Step 4: Fix it. 

This might not always be easy, but do your best to figure out how to fix the mistake. Make things right with clients, with your business, and with yourself. Every mistake is different, so there's no single answer to this one. But now that you've admitted the mistake, and looked at it objectively, you should be able to figure out how to fix it.

Step 5: Learn from it. 

After you've worked to fix the mistake, now comes the most important part. Learn from it!! This is the silver lining, and the big reason why it's ok to make mistakes. They are amazing learning experiences in disguise. If you figure out how to prevent the mistake in the future, you end up growing as a result of making it in the first place. Win!

Step 6: Move on. 

Remember, it's ok to make mistakes. After you've learned from it, then move on. Dwelling on mistakes you've made doesn't help you at all. Focus your energy instead on doing great things in the future. You can't change the past, after all! (Unless you have a time machine, and if so we should talk.)

So, now are you ready to hear about our big mistake? Let's do it.

After a couple of years of shooting weddings in our hometown of Edmonton, we thought it would be a great adventure to move to another city (Vancouver) and set up shop. We went out there to look around, and even did a bunch of networking with local photographers. 

Then, the big mistake: we announced that we would be moving on our blog. 

And never moved.

But all of our clients and potential clients thought we weren't going to be in Edmonton anymore. They stopped contacting us, referring us, telling people we weren't shooting here anymore…you can see why this was a big mistake. 

When we decided to stay in Edmonton we did post about it, and sent out a newsletter, but we never really admitted just how big the mistake we made was. We didn't take the “fix it” stage seriously enough. We didn't put in enough effort to make sure everyone knew we were staying.

And so fast forward a few years, and we still regularly get asked when we are moving, or hear statements like “Oh you're still here! I thought you had moved!”. Bummer.

Luckily it didn't send our business down the toilet, but that was a very real possibility. We've now learned to never make big announcements online unless we are absolutely, positively, 100% sure about it. 

So, have you made a big mistake? Did you admit it and fix it? Or ignore it and have it grow into a big issue like ours? What did you learn from your boo boo? Share with us in the comments now!

Need to learn how to use your camera, edit images in Lightroom, design wedding albums in InDesign? Robert & Lauren Lim are passionate about teaching you through their website and products. Buy them here using these affiliate links so that you may support Tiffinbox as well.

Filed Under: Business, Photography Tagged With: Business, error, knowledge, lauren lim, Learning, mistake, photography concentrate, rob lim, Teaching

Getting Your Business Financially Prepared For The New Year (Sponsored By Outright)

December 30, 2011 by Jennifer Dunn

Today's timely guest post is by Jennifer Dunn of Social Street Media. She writes for a variety of clients, including Outright.com, the easiest way to manage your small business finances online!

No doubt you’ve already started the task of organizing everything for the end of the year. Or, at least, you’ve thought about it a lot! It’s never a fun thing to do, especially since it comes during one of the busiest times, the holidays.But considering your photography business’ future is very important at the end of the year. During the rest of the year it’s easy to put things off until later, including evaluating where our ventures are headed. When the New Year stares us down, it’s easier to commit to working a plan.

So what tasks are ahead for the savvy freelance photographer? Let’s take a look.

Take Photos

Hey, who would’ve thought? But these aren’t the usual beautiful landscapes and portraits you usually take. These are plain old boring office and workstations photos! Nonetheless, these pics can help you when it comes time for taxes. Your home office and/or workstation may be available for deductions from your small business. But if you don’t have evidence of anything you use daily for your work, it does nothing for you. Furthermore, your tax agent will know all the deductions you can feasibly pull off, but only if they know what you have set up for your office. While you’re at it, take stock of all your equipment as well. Along with your receipts, they will help authenticate the deductions you’re taking from your taxes.


Outright.com - Free Yourself from Accounting
Go Over Receipts and Contracts

Speaking of receipts, you’ll want to get all those in order before the rush of the tax season approaches. Times are tough, especially for those doing it on their own – naturally, you’ll want to squeeze every dollar you can out of your taxes. That’s why it’s important to have an up to date and accurate record of your exploits in 2011.

Do you know how much money you made and from where? Have you calculated all your expenses and categorized them properly? What about that DSLR you invested in earlier this year, did you take that into account? Everything has to have physical proof for it to work as a deduction, and every job you worked should be properly inventoried.

Going over receipts and contracts is especially important this year because of upcoming changes to your taxes like the PayPal 1099.

PayPal 1099

If you haven’t heard of this mysterious document, the PayPal 1099 is the newest tax document you may encounter in 2012. A lot of freelancers and small business owners operate through PayPal and other payment processing services like it, which means a lot of money is exchanged through these services. The IRS has taken notice, and now requires PayPal to report to them. This means you may get the new PayPal 1099 form. However, there are a few stipulations that may exclude you. For one, you must have made 200 or more transactions through PayPal. Also, those 200 transactions must have netted you $20,000 or more. If this sounds like you, then you’ll get the new form.

Luckily, it’s nothing complicated, just another tax form. However, it may mean you should wait until you actually get the form to start your taxes. Nothing like a little procrastination, huh? Check out the Outright Tax Center for more information on the PayPal 1099 and other important tax info for self-employed photographers.

What else do you typically do to ready your business for the New Year?

Make 2012 a win-win year. Did you know you can support this site by signing up for Outright? It takes just a few seconds. Outright.com – Automate your bookkeeping so you're always organized and ready for taxes.

Disclosure of Material Connection

Filed Under: Business, Photography Tagged With: Business, ebay, economics, finance, freelance photographer, jennifer dunn, outright, paypal, Photography, Photography Business, preparation, receipts, tax, tricks

How To Use CardMunch To Manage Business Cards?

April 12, 2011 by Robert Norman

This guest blog post is by Robert Norman, a wedding photographer based in Trumbull Connecticut. He has 21+ years experience as a professional photographer and has photographed models, actors, President Obama, celebrities and, a zillion weddings. He does a fair amount of travel photography in an effort to keep his sanity. He has photographed events throughout Connecticut, New England, New York as well as Ireland, London and Italy.

I recently returned from Inspire Boston – a really cool 3 day conference in Concord, Massachusetts filled with learning and networking.

It also filled my pockets with a ton of business cards.

Box of Business Cards

I’ve been researching a way for quite some time now to digitize all of my collected business cards. For years I kept them in an ever-expanding card binder; handy but not practical to reference on the fly. Last year I looked into Evernote, one of my favorite apps ever, which you should definitely have on your phone or use at home online!) But while I could scan cards, get them in there and access anywhere – there was no database per se where all the info would go into. It was just a bunch of scanned cards. (not to mention that their free service limits your monthly uploads, which I blew through by mistakenly scanning the cards at WAY too high a resolution! OOPS!! I have since upgraded to the $50 a year plan, which substantially increases your monthly storage space.)

Then I looked into Shoeboxed, but found their system of paying and mailing in cards so they could scan them kinda clunky and didn’t allow me to easily add a card or to. They also kept calling me which while potentially helpful, I felt quickly became too much a sales call for an upgrade or something of that nature.

I also kept seeing the NeatDesk scanner advertised, and almost hit the ‘buy now’ button on Amazon on many a late night shopping frenzy. But after reading the reviews, a lot of folks seemed unhappy with the NeatWorks software for the database. The unit is also $200-$400 which was expensive enough to give me pause.

So I think that I MAY have finally found the solution with CardMunch, an iPhone app that lets you photograph business cards and then adds it to both it’s own database as well as your contacts, automatically! They CLAIM that ‘real people’ (as opposed to Fake People) are on the other end checking that all the info is correct, which may be true but hard to believe as the app is free (maybe they hire prisoners?)

CardMunch

Still, it’s easy to use and actually pretty darn accurate. Only a few cards did not read properly – generally where something is REALLY small, or the contrast between the ink and paper are low. Also since you use 4 brackets to ‘frame’ your card before it automatically shoots it, certain oddly shaped or proportioned cards would not read (including my own card!). CardMunch is unhappy if the object doesn’t neatly fit in the specified area. If the card does a partial read, the contact comes up as ‘unknown contact’, which you can then go in and manually correct. Since the ‘real people’ are overseeing this sometimes it can take a couple of hours for the contact to be added to your phone. It also is suggested you use it only with an iPhone 4 as the camera focuses at the distance needed which the previous iPhones will not.

StillI gotta say – for a FREE app, CardMunch works pretty great, and I’ve even venture to say that I’d pay for it (did I say that out loud?)

Tell us, what do you use to corral your business cards? How do you keep track of all your contacts?

Filed Under: Business, Photography Tagged With: Business, business cards, computing, e card, how to use, iphone, manage business, managing, online services, Photographers, robert norman, scan card, technology

Business Writing For Photographers Is A Circus Act

April 1, 2011 by Seshu | Editor & Publisher

When it comes to business, Kristen Kalp doesn't clown around.

She is the author behind the outrageously astute BrandCamp Blog and also a photographer based in Philadelphia.

Front Cover Of Circus Circus by Kristen Kalp

Circus Circus, her new offering in the form of a PDF, tackles the sometimes difficult task of communicating with one's potential business clients. It's more a workshop than an e-book, so come prepared to roll up your sleeves and get some elbow grease.

Circus Circus isn't just a bunch of copy that I've written so you can paste it into your website and hope for the best. That's like buying brownies from the bakery and eating 'em right up – eating brownies doesn't get you any closer to creating brownies.

In the 52-page book, Kalp, takes several irreverent swipes at conventional business writing books by presenting her material in both a concise and witty manner. She is comfortable engaging her audience from the get go. Just take a look at the table of contents:

Table of Content - Circus Circus by Kristen Kalp

Now, I don't know of anyone looking at that table of contents who will not want to read right through in one sitting. I did that, knowing full well that there might be parts where I would be asked to stop, write things down and then reflect.

The first challenging part of the book was coming up with a manifesto. To be honest, I am still not done with mine. Kalp says she took nearly five hours to complete her manifesto. What's so important about a manifesto? Well, it “establishes the sound of YOUR voice on your website or in your brochures.” That, in my opinion, is reason enough to keep chipping at it. I promise to share my manifesto when I feel it is ready for public consumption. What helps is Kalp's five-step process to craft that manifesto, each with vivid examples and a worksheet to practice on your own.

The part of Kalp's e-book that I found most fascinating was the “Fire-Breathing Show,” where words are used to convey features and benefits to clients. I know I struggle with this in my own copy, but this guide book shows you how to arrive at these personal and business characteristics, to help sell YOU to your clients.

Kalp also talks about offering your clients incentives (she calls them cotton-candy to stick to the circus metaphor), creating a one-line bio, how to respond to e-mails, crafting an elegant e-mail signature, writing a FAQ email, negotiating price objections and expressing yourself in blog posts.

And you can see that Kalp practices what she preaches. Take a look at her own photography website – Essential Imagery. Just about every part of it is eager to connect with the visitor. “Let's Have An Adventure! What kind?,” is an invitation to join her in something mysterious, yet cool. Her website exudes her down-to-earth, yet fun personality.

If you are a photographer, you can no longer just post great images on your site and expect your potential clients to be able to connect with you. You do have to write and express yourself. If you struggle with the written word, Kristen Kalp's Circus Circus is must-buy. She'll take you step by step (and it isn't in the least bit easy mind you) through the various parts of your site where you may want to tighten up your writing and engage your reader.

It's priced at $149 (and I bought my copy, by the way) so it isn't inexpensive. If you are looking to persuade your clients that you are worth what you charge for your services, then the value this e-book/guidebook/workbook is truly immense. Full disclosure, I get no financial commission for suggesting this book to you. If Kristen reads this review and feels like sharing a special promo code with us, I'll update this post so you can order the book within a specific time frame. Does that sound good to you?

Sound off below if you have already bought Circus Circus. What did you think of it? How far along are you on your manifesto? What portions of it have you already put into play for your business? Start the dialogue here. Let's talk!

Well, Kristen did respond to my request for a special promotional code to be used towards Circus Circus. At check out use “SESHU” and get $50 off. This is good only through April 5, 2011, so bust a move. Your final price will be $99. Nice!

Filed Under: Business, Photography, Writing Tagged With: Business, business writing book, circus, circus circus, communicating with clients, e book, kristen kalp, Music, photographer, Photographers, Photography, workbook

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About Seshu

Seshu creates relaxed portraits of families and high school seniors in Avon, Connecticut. He also leads a successful headshot photography studio in Connecticut, helping professionals from a variety of disciplines project the very best versions of themselves. He created Tiffinbox as a way of inspiring photographers, to create better images and successful businesses. [Read More]

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