Jen Basford is the owner of Seniors Ignite, an organization dedicated to providing next-level senior portrait photography education to photographers to help them grow their business. She also owns 3 girls photography in Edmond, Oklahoma. She is best known for fashion-inspired high school senior portraits and the annual must-see fashion show she puts on for upcoming seniors each spring. Jen is one of the top senior portrait photographers in the Midwest largely due to her out-of-the-box approach to marketing and client relationships. Follow Jen on Twitter.

Let's face it – things have CHANGED in the senior portrait industry. It wasn't all that long ago that you could gather some cool images, pair them with a great special, give out your number and the phone would start ringing. Your senior season would be half full before you knew it, with clients booking out months in advance.

But that doesn't work anymore. That's right, I said it. THAT DOESN'T WORK ANYMORE.

So you've got two choices here – you can either get mad and argue with me about that fact, or you can change your tactics and put together a marketing plan aimed at your target market. In order to move forward you must first change your OUTLOOK before you can change the OUTCOME. And if you're not ready to do that then stop reading right here. You can come back to this post when you're ready to move forward with a positive attitude.

When the phone stops ringing, and when your books aren't full, it's tempting to panic and react immediately by trying to push your services onto the market. “50% off sale!” “Book now!” “Discount sessions available!” But this only confuses your client base and hurts your brand. It is also a turn-off to your audience.

So what SHOULD you do then? You need clients in order to get sales, so how do you get the phone to ring?

1) Go Backwards Instead Of Forwards

This sounds counterintuitive, but it actually works. If you haven't already done so, sign up for an account with Sticky Albums – these custom mobile apps are one of the best and least expensive marketing tools on the planet. Then make a list of all your best senior clients (and by ‘best' I mean those that love you and love what you do, regardless of what they spent).

Create a Sticky Album with the images from their session – customized with your studio branding – and put a value-added time-sensitive call to action at the end of the album. Send these custom apps to your senior clients and let them know they can share them with all of their friends. Do this with your upcoming senior models as well.

Create value-added incentives for your clients to share these apps, and watch the marketing go viral. This is a great non-pushy way to get in front of your target market and give them a reason to book!

2) Blog

Update your blog with images of your current work. But be careful – it's tempting to post images of everyone and everything, but this is where you can separate yourself from the competition. Show only your best work, and show only the types of images you want to shoot. If you don't particularly like shooting sessions outdoors, then don't show outdoor images.

Create a blog schedule and post regularly on your blog, and talk about the sessions, the people, and the experiences that make you different. Include some posts about businesses in your community where you recommend your clients shop, and then send an email to those businesses with a link to your blog post.

Extend your reach, and create a relationship with your target clients. People want to be associated with success, and this can help make you look busy and in demand while establishing you as the senior portrait expert in your community.

3) Get Out And Be Seen

Attend all of the events at your target high schools – sporting events, drama productions, auctions, charity fundraisers, performances, etc. Bring your camera and take candid photographs of the kids having fun (with permission from the school or organizers, of course). Pass out cards with your blog or facebook page URL, and let everyone know that you will post the images online for them to see, share, and tag themselves. Build your name and a relationship with your target market and you will increase trust with your audience. This gives you a platform with which to market your senior business in a way that is real and genuine.

Want more ideas for low cost marketing that will grow your senior business? Check out this FREE guide from Seniors Ignite and let us help you book more clients year round.

Today's guest post is by Tony Urban‘s second guest post for this site. He is a high school senior portrait photographer based in Western Pennsylvania. Read his first post here.

If you're a photographer who is giving your clients their images on a disc, you don't care about your business or your clients. Sound harsh? I'm sure it does but I believe with every fiber of my being that it's the truth.

When I started my photography business, I began in wedding photography. At the time, including a disc of images with the digital photos was pretty standard. I was new to the business so I assumed if everyone else was doing it, it must be right. I gave a disc of high res images to every client whose wedding I shot and never looked back. It was nice to not to have to bother with album designs or ordering prints from the lab. Instead of having Aunt Ruth coming to me for a 5×7, I could simply tell her to have the bride and groom email it to her. I was happy, the clients were happy because they got “all the photos” and all was right in the world, right?

Wrong. I stopped shooting weddings a few years ago as my portrait business exploded. In portraiture, at that time, images on a disc was unheard of, so I sold print collections, albums, wall portraits, etc. to my new clients. They loved the high quality products I was giving them from a professional lab and I liked knowing that the images they were showing off were printed well, not by some kid making minimum wage at the local department store.

Over the past few years, the “pics on a disc” business model has invaded portrait photography like a virus. New photographers have latched onto the idea and coupled it with dirt cheap prices. They think it's is a superb idea. Their clients, who are seeking a “good deal” like it too. After all, they can take their disc to Walmart and print out a plethora of 4x6s for a couple dollars. What could go wrong?

Everything is going wrong. Giving your clients their images on a disc is giving them “half” a product. It would be like going to the car dealership and having them sell you the body and wheels, but no engine. It would be like going in for surgery and paying the doctor for the operation, but having him tell you that you need to stitch yourself up. Why does anyone think this is a good idea?

At one of the last weddings I shot, I happily bumped into former wedding clients. I had photographed their wedding a few years earlier and loved catching up with them. During our conversation, the husband mentioned to me in an off handed way that they had lost their disc in a move. They had never got around to printing their photos even though they loved them. I was happy to burn them a new disc, but what if I would have moved or gone out of business or even died? They would have had nothing left of their wedding but memories.

In a related anecdote, I was recently contacted by another former wedding client asking me if I could have some large wall portraits printed for him and his wife from their wedding photos – a wedding I had shot 8 years prior. He explained that they looked at their pics on their computer all the time, but with kids, jobs, etc. never got around to printing anything. Now that they were ready to get some large photos, they didn't know where to go to have them printed and, quite frankly, didn't want to be bothered with it. So, their disc of photos, which they had paid me good money to create, was basically worthless.

Stories like that are bound to happen even more frequently in portraiture. If you hand your clients a disc of images and expect them to do all the work of printing the photos or making collages or designing albums, you're showing them that you don't want to take the time and make the effort to give them a true finished product. You're being lazy and cheap and you're justifying it by telling yourself, “That's what they want.” but the customer doesn't know any better. You're the pro – you should.

What your clients don't need is a disc of dozens of files and to be left on their own to figure out crop ratios, to find a good printing lab, to figure out whether the prints they get back are too dark or have a magenta color cast or if the paper is of low quality and will fade in a few years. Why should your clients be forced to go to Shutterfly or Blurb and design their own albums? Why are you telling them that your doing “half” the job is good enough?

If you're basically a hobbyist who takes photos for fun and a little money, maybe giving “pics on a disc” is the right choice for you. But if you're professional photographer who is going the disc route, you're sabotaging your business and cheating your clients out of the professional product they deserve.

Today's guest post is by Don Giannatti. In 2011, PDN named him one of the best photography workshop instructors.If you didn't catch his CreativeLive programs, read on. You can find Don on Twitter, his websites: Lighting Essentials, Learn To Light, Now This Is Cool … and Project52. He is thoughtful, opinionated, controversial and funny. Check out Don's first guest post as well.

Portraits.

Photographs of people. People in spaces. People in environments. People in places where the light doesn’t cooperate.

People in studio settings where the photographer has ALL the control – and all the responsibility – to make the light the way it must be to capture the subject.

People.

One of the most interesting and fleeting of all photographic subjects, the portrait can show us a beauty unseen, a glimpse into the soul of the subject, or a simple smile that will last a lifetime.

Or more.

The good folks at UDEMY.com asked me to discuss portaiture on their education site and it became a full course in no time. That sort of thing happens to me when it comes to teaching.

I absolutely love to teach.

This course is for the beginners – the guy who wants to do more fashion like headshots or the gal who wants to make better location photographs. Intermediate photographers who are a bit uncomfortable with their strobes may also find some choice nuggets in the class.

I want to help photographers see exactly what I see when I am planning a portrait. The goal is to not only understand how the light works, but WHY the light works the way it does. Knowing why the light works is the best way to figure out where the light goes in any situation.

The class is currently at 5.5 hours and will grow to nearly 7 hours of video by the end of the year. I am planning new shoots for each month until January, 2013. I hope to incorporate some of the questions and comments of the students in the next four shoots.

We have also set up a Flickr page (currently invite only) where we will critique, offer suggestions, help deconstruct and have an open conversation with the students. In addition, UDEMY offers a way for live lectures and Q&A with the instructors. I plan on having a live show twice a month – two time slots so we can get involvement from folks who may be in way different time zones.

As I stated, the course is for beginners and early intermediate photographers. They should have a working knowledge of their cameras, and how to work the flash mechanically. There is a suggested gear list as well, but it is small and basic. No need to spend hundreds of dollars when simple gear can get the job done.

I am including the low-res version of the workbook as it currently stands. I expect it to nearly double as we answer questions, discover some new and interesting tricks, and add more shoots/demos/discussions to it. However, that workbook is for the students only.

Please feel free to download this low res workbook to see the images we are looking at in the course. If you are comfortable with the style, and would like to know how to repeat these lighting situations, this course is for you. If you are totally sure how to do these images, it is not the course for you. (I don’t want advanced shooters being disappointed. However, two pros who have reviewed it said they learned a couple of things … heh.)

Now understand that I am not a ‘video’ guy, and the small cameras are not broadcast quality. But we do have good video, and good sound, so the information is imparted … and that is the goal.

I hope you will take a look at the materials and if the course looks like something you would be interested in, check it out.

Tiffinbox readers get a discount of $20 off the regular price of $50. I have given Seshu 50 discounts for the readers of his blog. Simply follow the link or enter the code: “Tiffinbox” into the coupon code when enrolling.

I attended Don's workshop some years back in Boston. He knows his stuff and his love for teaching is very obvious. I do hope you will take advantage of the discount and sign up for his course.

Without a sale, you don't have a business. You have a hobby. Which, by itself may be where you want to be, but most readers of Tiffinbox are either professionals or aspiring professionals, so I figured I give you a head's up on this short video by Kristen Kalp introducing her new product offering called Sales Without Shame.

Some of you may recall that I reviewed Kristen's e-book, Circus Circus. If you follow Kristen's popular blog – BrandCamp Blog – you'll immediately grasp what she is trying to convey thanks to her lucid writing and her humor.

Sales Without Shame promises to be another remarkable and useful guide for those of us who are shy about in-person selling. If your online sales are off the charts, then you may not even need this guide. If, however, you are not seeing great results with that strategy and want to try selling your services and products to your clients face-to-face and don't know how, Kristen's guide is your ticket.

Personally, I do very little online sales. All of my portrait clients now expect to come in to meet with me after their session so that they can see all of the images I created for them and it gives them an opportunity to fully describe what it is they are looking to buy. Selling, to me, isn't about pushing products on unsuspecting clients. It's about having a good understanding of what my clients may need now and in the future and then suggesting a few valuable options to them.

While I have not had a chance to see the final version of Kristen's new guide, I mention it here because I find her writing and advice for photographers so very valuable. I trust that Sales Without Shame will teach me a few more ways to help my clients better appreciate the art that I create for them. And lucky for you, if you order Sales Without Shame, you get to learn from her as well.

So, here's what you should do next: Go to Sales Without Shame and enter your email address. Once you do that, you'll be sent a “sampler,” which in itself is chalk-full of great info that you can put to use in your business today. Then, at the tail end of this month (May 29th or so), you'll get an email inviting you to purchase the full version. Bingo!

UPDATE: Sales Without Shame launches on May 30th for $247, until June 8th when it goes up to $447. So jump to it!