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What To Look For When Getting a Custom Website

June 15, 2014 by William Bay

The Web has become an infinitely complex place to bring your business to. A few years back, the WWW could have stood for Wild Wild West instead of World Wide Web. People easily put up Flash-based websites that did cool “things,” proper HTML was forsaken in the attempt to make sites pretty, but these attempts were workarounds and left the realm of solid web development.

Thankfully, albeit gradually, order came in form of thing like: Web Standards, CSS, Search Engine Optimization and Google Best Practices. And of course we can praise Steve Jobs for driving the last nail into Flash’s coffin with the creation of the iPhone and iPad.

Confusing Array Of Options For Photographers

While many of the standards and practices above have made life easier for web users, the implementation of those standards can vex common business owners that just need to get their site up. It can be analogous to herding cats, and requires a broad range of skills to manage. Because of that, I highly recommend that when you do look for someone to build a custom site, you find a Web Developer instead of just a web designer. They will be skilled in the various areas (or have a team of people skilled in those areas). Here are a number of the skills required to put together a solid, custom website:

* General hosting server operations. The knowledge to move sites, and be able to handle Redirects, 404 errors, etc. is absolutely critical.
* PHP, HTML and CSS experience. These coding languages are the building blocks of the Web.
* SEO (Search Engine Optimization). Google's algorithms are constantly changing, and then every 9 months to a year there comes a big change that turns the SEO industry on its head. A good developer will keep up with this or have a person that they work with directly to stay up to date on these changes.
*  WordPress expertise. This is of course assuming you're using the best CMS out there. A developer knows how to use template files, Custom Post Types, and advanced plugins that enhance your custom website.
* Security. Having a secure website is a big deal. There have been a number of brute force attacks on sites that have rendered them completely useless. GoDaddy's entire infrastructure was down for a full day! A developer will know where you should host and what you should do to prevent these types of attacks.
* Mobile. Responsive website design “responds” to the size of the device you're on whether that's desktop, laptop, tablet, or phone (small device). There are very important things to consider when developing and designing for the various sizes. You definitely want someone well versed in that world.
* UX/UI. User Experience / User Interface. Your website is a tool to make sales for you. How efficient it is at doing that will depend on how well your Developer understands the process that people go through when entering a site. A good developer will suggest strong CTAs (Call To Actions) on home page, and wherever else a potential customer could be enticed into reaching out to you.
* Design. Of course, you want this thing to look pretty, right?!

Who To Hire?

Different developers have different strengths. Personally, I'm rock solid when it comes to SEO, HTML, CSS, UX/UI and WordPress, fairly strong when it comes to PHP, server functions, and security. I'm OK with design, but I still want my clients to have great designs. So I hire a great designer for our custom website builds.

Finding a developer that has these areas under control, either by himself or with a team, is a must in order to get the absolute best product. I've heard a lot of stories of people not getting what they expected. I even know a photographer that had a custom site performed, but was told to never update WordPress! This is a very critical step in preventing security problems, and an example of someone not familiar enough with WordPress to make the site work properly.

I also see beautifully designed sites that will never see the light of day if searched on Google because they failed to structure the site properly, and the SEO is poor. Do yourself a favor and interview the developers you have in mind and find out what their knowledge is in each area. Thoroughly test out the sites in their portfolio. Ask yourself if they have good designs (beware of the “I don’t like the paint on the walls” thing that people say on those HGTV shows). Pay attention to the level of design. Do elements on the page stick out, do they do a good job of balancing the needs of a website with the design, do the sites look like they were designed in the 90’s, does it appear that the designs get better with each and every website?

I'm happy to help you find the right person too. Even if Flaunt Your Site isn’t the right fit, I often help people figure out what the best path is for them. And we’re not always the answer. (I'll even pose as your web developer brother that works for Qualcomm and can't work on your project, if it helps you).

Weird Options For Photographers

Who Not To Hire

* First and foremost, avoid anyone that mentions the word Flash. That should elicit the response of you hanging up the phone, or pretending you don’t speak English. Even if they say it’s mobile friendly, you should still print their email out, and then light it on fire. (Cackling like a witch is totally optional.)
* Anyone spouting anything about HTML5 or CSS3 or other technical mumbo jumbo to influence you into working with them. First, websites are about people and their businesses. The developer’s job is to use the technology to accomplish your goals, not to use buzzwords as leverage to get you to hire them. (I’ll also add that HTML5 doesn’t mean what most people think it means).
* Someone without a portfolio, or a list of previous clients and links to their site. You really want to look at the websites they’ve worked on before.
* The guy that will do an “amazing full custom website” for $500…

Do you remember the last time a $500 wedding turned out “amazing?”  … Yeah, neither do I.

What Developers Cost

Cost is, of course, a huge factor to consider. Custom websites can vary from developer to developer. It will also vary depending on what functionality you want for your site. To give you a range, Flaunt Your Site does full custom sites from $3,000 to $5,000. We can do sites beyond that price point as well, but that tends to be the averages when it comes to our clients.

You will find developers that charge less than that, and you’ll find developers that charge more than that. My suggestion would be to interview more than one person for your project. Just as your clients have no doubt interviewed more than just you to find out who the right photographer.

Whether you hire someone for $1,000 or $10,000, your aim should be to have your new website be the type of investment that actually makes you money. If this isn’t on yours or your developer’s radar, you need to make it a priority quickly. If you’re doing it just to have a pretty site, then that is narcissism or “keeping up with the Joneses” getting in the way of running your business.

The only reason to spend money on a custom site is to increase your bottom line.

I have a personal goal that each website Flaunt Your Site does is directly responsible for our clients gaining 5-10 new clients in that first year.

Be sure to read William Bay's first article in this series.

Filed Under: Home Middle Left, Photography, Web/Tech Tagged With: blog software, content management systems, custom, Custom Designs, Custom Web Design, Custom Websites, Design, Design Website, Flash Based Websites, google, Html, Markup Languages, Photographers, Photography Businesses, php programming language, Pretty Websites, Responsive Website, search engine optimization, Secure Website, Web Development, web display, Website, Website Building, Website Design, Website Launch, websites, Websites Security, William Bay, wordpress

When’s The Right Time For A Custom Website?

June 4, 2014 by William Bay

I've been seeing this question, or a level of self-applied pressure to get a cool website pop up lately in some of the forums I belong to. It’s understandable that newer photographers get the idea that in order for them to get more, better, higher paying clients that they need to have an incredibly designed website. But, attached to those websites is often a price tag they’re not ready to pick up. Not to mention, spending that much money for a budding photographer is very premature.

Another thing I see in forums is photographers getting frustrated with their designers, developers, etc. Since I’m both photographer and a web developer, I think I have a good handle on where the communication breakdown happens.

With those two problems in mind, I've put together a 3 part series that will cover the following:

* When and why you should get a custom website
* What to look for in a web developer or designer
* How to effectively work with your developer, and what to do after the website launch

Frustrated - Photo by Dex Creates

The Purpose Of Your Website

So let’s start by defining the actual purpose of your website. The purpose of your website is to clearly provide enough information for potential clients to hire you.

Are there other things your site does? Absolutely. But you don't want to veer too far from that main purpose of your website. As the famous Architect Louis Sullivan once said “Form Follows Function.” The purpose of your site should take priority over the visual quality of your site.

Note that I didn’t say your site needs to be ugly.

If deliberate thought doesn't go into how you're getting found online as well as how people will use your site, how people will hire you, then you'll end up with a pretty website that doesn't bring you clients. We’ll look at those things in a bit, but first let’s look at the benefits you get from having a custom site over a template. Then, we’ll answer the question: When should you consider a custom website?

What Benefits Do You Get From Having A Custom Site?

First and foremost, a custom site will be something completely unique from what everyone else has. It will be exactly what you want, and nothing that you don’t want.

The process of having a custom site built for you includes having a professional walking you through what works and what doesn’t when it comes to websites. A good professional developer will also bring something to the table that you won’t have access to by purchasing a $200 theme.

A custom site is often a much more pleasurable experience for your potential clients to use and find what they’re looking for. That ease of use should result in more people hiring you. Your developer will have thoughts on how people use websites, and how the process of getting potential clients through the sales funnel should work on your site.

You’ll also have someone handling all the technical aspects of the site for you. This will free you up to work on your business, and your photography. Even if you buy a $200 theme, you still have to set it up and learn how to use the theme. You could spend a week or two just getting it the way you like it. Hiring someone to do a custom site for you puts you back in the driver’s seat of your business.

So, When Should You Get A Custom Site?

How long have you been in business? How good is your work? Have you been photographing for a short time, or are you a seasoned vet? Are you still learning your equipment? These are all the first questions you should be asking yourself first.

I find that photographers that decide to jump into business without having essential photography skills such as being able to shoot in manual mode, use light meters, use off-camera flash, et cetera, need to focus on those things before they get distracted with things like custom websites, SEO, marketing, and other business aspects like these. If the product you are delivering isn't of a professional quality yet, people shouldn't be paying for that product just quite yet. So if you’re just starting out, or unsure where you stand, getting a theme for $200 is a good place to start. And if you’re cringing at $200, you shouldn’t be thinking of custom anything for your site – at least, not just yet.

As a point of reference, most of Flaunt Your Site's clients have been in business full-time for at least 2 years, and have been photographing for at least a year or two longer than that. If your work is good, and you're booking consistently, you can use that as an indication that you might be ready for a custom site.

An Example Of A Custom Web Design For A Photographer's BusinessBranding & Visual Identity

Do you have an idea of what you want your business identity to be? Have you formed the values of your business? Are you clear what products you will and won't sell to your clients and how they fit in your offerings? Do you have any packaging in mind yet? There is a lot more to a brand than your logo and colors, but they can be a big part of it. Logo and colors can be a big part of the overall experience when people are introduced to your company. The look and feel can communicate the values of your business, and it usually sets the stage for the type of customers that will contact you as well. You may not have any of this done yet, which is fine. You can work with your web developer to come up with a visual identity, or perhaps your developer has a graphic designer that can work with you to create that.

Client Targeting

Have you been in business long enough to know what types of clients you really enjoy working with? Early on, most photographers are struggling to just get warm bodies to walk through the studio door. As you shoot more and more, you either begin to attract certain types of clients by your style, or you find that you just enjoy certain clients over others and start targeting your efforts towards those people. There are many demographic targets for which you can aim:

* Geographic (certain neighborhoods or suburban areas).
* Ethnic (perhaps you're Vietnamese and you are prominent in the Vietnamese community).
* Religious affiliations (You could specialize in Catholic weddings).
* Occupations (Maybe you came from a specialized business sector and you really connect with people in that industry).
* Organizations (If you belong to clubs or organizations devoted to hobbies or passions, you can find others that share your interests).

These are just a few ideas of where people find their niche. You can imagine how important it is to understand your target market. If the clients you tend to attract are Catholic moms in their 50's, but your site looks like Rock&Roll Bride, those potential clients will run screaming away from you. Your clientele will be a big factor in determining specific design ideas.

Are you attracting people that need larger type that’s easier to read? Are your clients moms on the go that need the information super quick? Are your clients tech-heads that want to know every piece of gear you shoot with? Do your clients feel more at ease making decisions with someone on the phone, where having a big phone number on each page will make a difference?

These questions are by no means exhaustive, but knowing the answers to these questions and having a thorough understanding of your clients will make all the difference when it comes to having an amazing and easy to use website.

If you have questions for William Bay, please post them below in the comments section. He is happy to help you through this process.

Filed Under: Home Middle Left, Photography, Web/Tech Tagged With: custom, Custom Designs, Custom Web Design, Custom Websites, Design, Design Website, Photographers, Photography Businesses, Pretty Websites, web display, Website Launch, websites, William Bay

Salesographer For Savvy Portrait & Wedding Photographers

April 23, 2014 by Seshu | Editor & Publisher

I posted the sales link to Salesographer on Facebook a few days ago and one photographer who took me up on it said this:

Hi Seshu, I followed your link to Salesographer. Bought it and really like his straight forward approach to pricing and sales!

You are probably wondering what Salesographer is all about. Fair question!

“Salesographer is a pricing and profit-boosting sales strategy for photographers lacking the cash flow mojo. You will learn pure, not-from-concentrate sales & pricing education that will take you step-by-step on how to price, present, and sell your photography, without feeling like a salesman.”

Yep, that's straight from the Salesographer website. I couldn't say it any more simply so I figured I would just quote from it.

This guide and set of step-by-step helpful videos were initially produced by Spencer Boerup (who went on to become the genius behind MagMod). Chris and Adrienne Scott, the folks behind the incredible Preveal iPad application bought Salesographer a few months ago from Spencer, as it complements their original mission to empower wedding and portrait photographers make a sustainable living through tools, applications and now resources.

Salesographer On Sale

One photographer asked me: “Have you used this Seshu? Did it change your business dramatically?”

Again, a fair question. Whether Salesographer is $74 (as it will be till April 28th, Monday evening) or $349, when it was first offered by Spencer, one absolutely needs to know whether a product, service or resource is going to help our bottom line.

So here is my response to that photographer:

“Yes, I have used it. I have adapted a great many of the steps included in this guide to make it my own process. In my experience, there is no cookie-cutter solution out there. One absolutely must adapt it one's unique business condition. What Salesographer does is give you a great foundation to begin to do just that. Also, I wouldn't be promoting it if I didn't believe strongly in this resource for photographers.”

My recommendation? Buy it before Monday and save some money. Read the guide. Watch the videos. Take notes. Put it all into action and then make a decision. If you are actively working as a photographer, you shouldn't have any trouble seeing whether this works for you or not. The Scotts are also offering a 30-day money back guarantee.

When you buy Salesographer now you'll receive:

  • 90 minutes of video education
  • an e-book guide
  • access to a private community to discuss the teachings
  • a $50 gift card from ProDPI (the best printing lab I know)
  • a custom pricing sheet
  • a sales & order form that you can customize and use with your clients
  • a consultation form that you can customize and use with your clients
  • All this for $74? I think that's an incredible deal that you can't afford to pass up.

    Give it a shot before April 28th because I know you are a savvy photographer who seizes opportunities like this to run your business.

    If you have any questions, please holler below. I am happy to answer them to the best of my ability or ask Chris Scott to chime in. How does that sound to you?

    Filed Under: Business, Home Middle Right, Photography Tagged With: Book Guide, Business, clients, in-person-sales, photographer, Photographers, Photography, Photography Businesses, portrait photographers, sales, Salesographer

    Announcing A New Partnership With Inspire Photo Retreats

    April 21, 2014 by Seshu | Editor & Publisher

    I am thrilled to announce a new partnership between Tiffinbox and Inspire Photo Retreats.

    After attending the annual gathering for the last three or four years, I was impressed by how and why the organizers emphasize fostering a community of photographers. Indeed, the very idea of working together came about because it was clear to me that Inspire's vision matched that of Tiffinbox; to inspire photographers by elevating their craft and business skills through education, practice and honest feedback.

    Inspire Photo Retreats & Tiffinbox Partnership

    What is Inspire?

    Inspire is a retreat-style conference for professional wedding and portrait photographers. The conference is comprised of sessions on a variety of subjects, from business practices to shooting techniques, to artistry and personal vision. Inspire retreats are structured to enhance opportunities to foster deep relationships with other attendees, build community, and create a culture of ongoing peer-to-peer mentoring and support in our industry.

    Inspire's Mission:

    The Mission of Inspire is to invigorate photographers of any level with vision, ideas, and a community of support through intensive workshops focusing on vision, craft, and business.

    “We are happy to announce the partnership of Inspire Photo Retreats and Tiffinbox. This partnership supports the mission of both Inspire and Tiffinbox to bring high quality educational content to their audiences.”

    The next Inspire Photo Retreats takes place in Portland, Maine, from February 9th through February 11th, 2015. Some of the speakers have already been announced. If you would like to submit a proposal to speak at Inspire, do so before the deadline on May 9th.

    Curious to know what the Inspire Photo Retreats feel like? Check out these videos from 2010, 2011, 2012 and 2013.

    And, lastly, here is a slideshow of images by Kate McElwee, an awesome Boston wedding photographer.

    What Can You Expect?

    At past Inspire gatherings, I have really enjoyed speaking with the organizers and speakers who put their heart and soul into this intimate gathering. It struck me that we should record our conversations and make them available to you. So, while we are working on a slew of neat surprises between now and February 2015, I hope to part the curtain a bit through a series of co-branded interviews.

    These short clips will give you a chance to better understand how you too can be a part of this inclusive annual gathering. I hope you will join me and Inspire Photo Retreats on this journey to improve your/our photography craft and photography business in a radically new way. For good measure, bookmark and visit the Inspire Photo Retreats blog as well so you don't miss anything.

    Also, if you are an Inspire alum or considering attending in 2015, please sign up for my weekly newsletter in the blue box above! I have begun canvassing deep discounts on high-quality photography products and or services, just for photographers like you. Right now, the second you opt-in, you'll see a special 25% off code for Zack Arias' OneLight 2.0 lighting workshop. Look out for other such offers in your inbox!

    Filed Under: Conferences, Home Middle Right, Photography Tagged With: Building Communities, Fostering Community, Inspire Photo Retreats, Inspiring Photographers, Photographers, Photography Conference, portrait photographers

    How Photographers Can Create A Well-Rounded Marketing Plan

    March 24, 2014 by Bryan Caporicci

    The internet has done great things to help us market ourselves as photographers, and social media in specific has made it possible for us to reach a large audience even easier. It is a double-edged sword though. While it's true that you can reach more people now, the same is true for everyone else. The social media space has become very crowded and the perceived barriers to entry in becoming a “photographer” have gone down significantly because of this.

    Standing Out In Your Market by Bryan Caporicci

    Standing Out

    How do you stand out marketing yourself as a photographer online, then? Well, that is a whole other discussion, but I would suggest that a good place to start is to go “back to the basics” and adapt an offline component to your marketing strategy. Let's quickly recall a few of the online marketing strategies that we use today, along with a few buzzwords that have become commonplace:

    • Social media
    • Social networking
    • Engagement on Facebook
    • Content marketing on our blogs
    • RT's and @ mentions of other businesses on Twitter

    What would it look like if we stripped away the “online” component to these terms and strategies?

    • Social media
    • Social networking
    • Engagement on Facebook
    • Content marketing on our blogs
    • RT's and @ mentions of other businesses on Twitter

    We're left with media, networking, engagement, content marketing and relationship building. It's no surprise that these are the foundations of “traditional” business marketing, and we've just adapted them to social media and the internet. A lot of the time, though, we've forgotten about the roots of where they came from. Let's explore.

    • Media is defined as the main means of mass communication (television, radio, newspapers).
    • Networking means to interact with other people to exchange information and develop contacts, especially to further one's career.
    • Engagement is a marketing strategy that directly engages consumers and invites and encourages them to participate in the evolution of a brand.
    • Content marketing is defined as providing consistent, high-quality content that solves people's problems.
    • Relationship building is a marketing strategy that recognizes the long-term value of relationships and extends communication beyond intrusive advertising and sales promotional messages.

    The Foundations of Marketing

    Using these marketing foundations as a starting point, I would suggest the following 5 ways that you can use the basics of business marketing to increase your local awareness offline and ultimately get more business: speaking, networking, press, co-marketing and direct-mail.

    I am a big believer in the idea of being specific, giving examples and taking action on what we learn. All articles that I write for my educational website Sprouting Photographer ends with an “action item” that gives a specific point of follow-up. For this article, I'd like to give 18 examples of how you can put into play each of these 5 marketing basics right away.

    Marketing For Photographers

    Speaking

    • Give a presentation to a local business clubs re: business portraits.
    • Give a presentation to the local Rotary Club about what you do as a photographer.
    • Present to a Mom group re: family and child portraits.
    • Put on a workshop to teach the basics of photography at the library.

    Networking

    • Seek out local business associations such as the Chamber of Commerce or a local BIA and become a regular attendee to the networking meetings. Focus on building relationships and not just handing out business cards.
    • Personally reach out to local business owners and connect one-on-one. See how you can help each other.
    • Attend local niche trade shows and network with the organizers, sponsors and businesses. If you specialize in family portraits for example, a “home show” would likely have many businesses that serve a similar market as you do. This would be a great networking opportunity.

    Press

    • Donate to a cause and attach your name to a newsworthy event/charity.
    • Volunteer your time locally.
    • Offer help to the local media – maybe they need photographs, or perhaps they'd like your opinion on a photograph-related topic.
    • Send press releases once you've built an established relationship with the local paper.
    • Offer to write a column in the paper.

    Co-Marketing

    • Offer to decorate local businesses with wall portraits and wall art. Display your business card with it.
    • Run a promotion with a local business that has a similar audience as yours. You can share each in each other's customer base.
    • Exchange a stack of business cards with local like-minded business owners and offer to help market each other.
    • Offer a local business a few gift certificates to give their top-tier clients as a gift from them.

    Direct-Mail Postcard Mailings

    • Come up with a specific, time-sensitive offer and mail it to 10,000 homes in the area via a post-card drop.
    • Repetition is key – plan to do one per month for at least 6 months.

    Creating a well-rounded marketing plan is crucial for long-term success as a photographer. We need to include online and offline marketing strategies to ensure that we are in front of as many prospective clients as possible. The ultimate testimony to a consistent offline local marketing initiative is when your clients start telling you that they “see you everywhere” – that is a well-executed branding and awareness campaign!

    Filed Under: Marketing, Most Popular Posts, Photography Tagged With: Business Marketing, Foundations Of Marketing, Marketing, Marketing Basics, marketing plan, Photographers, social media, Social Network, Social Networking

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    About Seshu

    Seshu creates relaxed portraits of families and high school seniors in Avon, Connecticut. He also leads a successful headshot photography studio in Connecticut, helping professionals from a variety of disciplines project the very best versions of themselves. He created Tiffinbox as a way of inspiring photographers, to create better images and successful businesses. [Read More]

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