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Tara Gentile: Infrequently Asked Questions

May 1, 2012 by Seshu | Editor & Publisher

Tara Gentile, a thought leader and creative business coach. She brings creative thinking to branding, product development, and marketing that incorporates both strategy and high touch design. Her approach to business in the You Economy resonates with MBAs, PhDs, and graduates of the school of life. She writes frequently for the Daily Worth, Design*Sponge, and Etsy. Bestselling author, Jonathan Fields, named her blog a Top 22 Single-Voice Business Blog of 2012. She’s the author of several popular digital guides including her latest on the relationship between personal art and money, The Art of Earning.Visit her websites: Reclaiming Wealth and KickStart Labs

Tara Gentile | Kickstart Labs1) You project a tremendous sense of discipline. Who do you attribute this trait to? Your mother, as you say, instilled in you the habit of saving. So, she would be my first guess.

I think you're right – my mama taught me discipline. Her business – she supported my brother & I as a seamstress – was driven by her values & personal priorities. She wanted to be present in our lives as much as humanly possible: picking us up from school, attending softball games, being there when we were sick.

So naturally, she found the discipline to work at the wee hours of the morning to get a batch of alterations complete or the strength to canvass the wealthy neighborhood a few minutes away with flyers about her business.

I think her disciple also emanates from just how much she loves & is challenged by her work. She still owns a sewing business even though she doesn't need to work. She truly wants to be at her sewing machine crafting new garments & altering old.

My discipline is very much the same. I want to work as hard as I do. I want to provide for my child. I want to model entrepreneurship & self-determination for my child. I'm also driven to discipline by my clients because I want to serve them at my highest level all the time.

But my personal discipline is also paired with a deep appreciation for time off. I don't push myself through “not feeling like it.” If I don't feel like it, there's a reason and I respect that reason. I do something else instead — even if that something looks frivolous on the outside.

I work hard & I play hard. It's a good life and one I'm happy to lead.

2) If I can speak for photographers as a collective, I would say we sincerely believe we can be both profitable and pursue our art. But we also a lot that gets too easily derailed. What would your advice be to stick to the path we initially imagined we would be on?

First, make sure you're not trying to do more than you can for the sake of money. Photographers (and web designers and web developers) all fall into the category of trying to work too much. As in, you try to accumulate too many billable hours. You work more to make more money because that seems to be the easy way to do it.

How can you make more money working less? Charge more for what you do. Create other revenue streams (i.e. sell prints at the right price, create books, diversify your services). Run your business smarter (i.e. create systems for referrals)

Second, make sure you're differentiated within the market. If where you shine is taking pictures of families with small children, make sure everyone knows that's your specialty. If you're the master of black & white, show that on your website and have a “no color” policy. You'll be able to charge more for your best work instead of making less doing more things.

The average joe doesn't know the difference between you and the 50 other photographers in your geographic area. Make it obvious. Show average joe that you understand his unique needs. Be the best match or tell him to go somewhere else.

Tara Gentile | The Art Of Earning3) In your seminal ebook, The Art of Earning, I get the feeling you are giving us artisans permission to pursue our dreams, which includes honing our craft and creating a sustainable lifestyle for ourselves and our families. Am I reading that right?

Yes! And right there you've hit the nail on the head. It's a two fold mission in becoming a thriving artist:

a) Hone your craft. Get better at what you do. Don't just learn about business — learn to become a better artist! Keep up with trends, invest in equipment, learn new skills.

b) Create a sustainable lifestyle. Make the money you need to live the way you want to live. Nothing is out of your grasp if you name it & work towards it. Don't aim for getting by, don't aim for working 100 hours per week. Aim for sustainable and thriving.

4) You say “transformation is valuable” and I agree. But who gets to place value on that transformation? Let's say a wedding client of mine is looking at a picture I took of her and her late grandmother on the dance floor. How does one put a dollar value to that emotion the bride is feeling at that moment? And how is that value conveyed to my client without sounding like a used-car salesman?

This is one statement from the book I might back pedal on a bit today. Not because it's untrue but because it needs context.

People don't actually buy “personal transformation.” No one believes there is a lump sum of money they can plop down & become better, smarter, richer, or prettier because of the service they've just bought. However, overall transformation is something that can be broken down into its parts. Those parts can be bullet-pointed, named, and price tagged.

For a photographer, transformation may be seeing yourself as you've never been seen before. It might be capturing the beauty of friends & family gathered 'round. It might be providing the best souvenirs from a moment in a child's life.

No kidding, there is no set fee for “the bride & her late grandmother on the dance floor” but that doesn't mean the fee should be low just because it's a beautiful moment either. Charge what you need or want to charge and then back it up with the language that you use to describe the service that you offer.

Break what you do down into tangible bits. Let people feel into having you as their photographer and give them a sense of what both the experience of being photographed & the experience of seeing the photos will be like.

Don't worry about sounding like a used car salesmen. This is ridiculous! You're not a used car salesmen. You weave beautiful stories when you talk to friends about what you do – weave those same stories for your potential clients.

Then say with confidence, “This is my fee.” And give them the space that they need to say, “Yes.”

5) Is having or making that “third choice” – beyond saving/investing or spending it on “stuff” – the driving force behind the art of earning? Also, do you recommend you declare this third choice to your clients so that they understand WHY you are doing what you are doing for you and your business?

Yes, the art of earning is always about earning with purpose. It's not about earning more for the sake of earning more — and it's not about earning enough to “get by” or “have just enough.” If you've built your business with a big ambition, and I hope you have, then earning money is a byproduct of working towards that big ambition.

The more you serve, the closer you come to your ambition, the greater your realize your purpose, the more money you stand to earn. Not in a drain-'em-til-they're-dry way but in a whole-hearted people-see-the-value way.

6) In a world where there are other artisans also providing a similar service, how does one distinguish oneself? Is it by clearly defining how we will deliver either an experience or product full of meaning to the client?

First – let me say – differentiation is so important! It's probably the biggest thing standing in between you and more money, you and better clients, you and full artistic self-expression. It's true!

I could talk all day about differentiation but I want to define it in two ways today:

First, your values define you. What are your values? How do you prioritize? What makes you stand up and say “yes!”? My values include wisdom, excellence, and equality. I know I resonate with someone else's work when I see those same values echoed back at me. I can instantly align with both their purpose & their modality.

Talk to me in values. Tell your story in values. Explain your process in values. Give me something to say “yes!” to.

Second, your value drives you. What are you really selling? What are people really paying for? Understand your value from your customers' perspectives. Interview them about how they received your services and what was important to them in the experience.

Don't paint in broad strokes. Use fine detail. Share others' experiences and allow me to see myself in their examples.

Tara Gentile | The Art Of Earning7) How much does faith personally direct you to help people?

Great question. Up until about 6 months ago, I didn't realize how much my faith & my previous academic study of that faith had carried over into my business. My faith not only directs me to help others but has shaped my whole outlook on business & the commercial system.

Especially observant folks have noticed that I have “Bonhoeffer chick” in my Twitter bio. Bonhoefferchk was my first blogging handle. But the theology of Dietrich Bonhoeffer is also the theology I ascribe to personally. That theology has also directly impacted my approach to business.

Bonhoeffer posited that “Jesus is a being for others.” Jesus' sole purpose was to live his life for others. While great self-love & self-acceptance is a necessary part of that kind of faith, it manifests itself outwardly in service. That's the kind of business I know seek to run and the kind of business I direct my clients to run, as well.

Yes, you must self-express through your great work. Yes, you must have a high self-worth to increase your net worth. But in the end, it's service of others that pushes you onward. It's service that defines your success. Your work exists for others not merely for yourself.

Those are the kind of businesses I want to see in control of the new economy.

Are YOU part of the “new economy” that Tara mentions? I highly recommend you follow Tara Gentile on Twitter. Sound off below to tell us what you thought about this interview. If you would like more such interviews, please help me spread the word. Thank you!

Filed Under: Business, Interviews, Photography Tagged With: Art, Business, competition, creative business, kickstart, kickstart labs, labs, personal art, photo business, Photography, tara gentile, the art of earning

How Photographers Can Copyright, Manage & Protect Their Images

April 9, 2012 by A.J. Wood

An Adobe Community Professional, you can find A.J. posting video tutorials & reviews on his website, when he’s not creating content for Layers Magazine or GeekBeat.TV. This is his second guest blog post for Tiffinbox. Read his first post as well. Then follow him on Twitter.

First, I want to thank Seshu for having me back on his blog. My schedule is such that I really try to make time for these guest articles; it's truly a privilege to contribute to the community.

For today's post I wanted to discuss copyright, and what you're not doing about it. I'm constantly surprised at the number of photographers who don't register their image copyrights. If you consider yourself a professional photographer, act professionally for the sake of your business and register your images. It's easy and affordable ($35), especially when compared to the insane amount of money you spend on your equipment. It can also be done online through the Electronic Copyright Office (eCO).

As I re-read the above paragraph, I can see how I'm coming off a bit harsh. Not my intention, it's just lately I've come across more photographers who have seen their work used by someone else. It's easy for you to register, it's even easier for someone to grab your image and use it. Consider this recent example in which Will King Photography was blatantly ripped off by 367 Media. What I find interesting is the folks that stole Will's images are located in the same geographic area. Usually, when I hear of these cases, they occur in other countries or different states.

In a previous post Seshu suggests you secure your images, and provides a link to David Riecks security page. Those are all good suggestions for discouraging infringement.

Registering your copyright is going to be your go-to solution if infringement happens.

Copyright is a civil matter handled in federal court. Without proper copyright registration you may be entitled to actual damages, e.g., standard licensing fees, profits received from infringement, and little else. You will not receive any statutory damages without proper registration. Considering most photographers reading this are using some sort of DAM (digital asset management) for organizing photos adding registration to your digital workflow wouldn't be too hard. For Lightroom & Photoshop enthusiasts I've recorded two videos on adding metadata to your images. Not only is this a good idea for SEO purposes, it's also a great way to ensure your copyright info is embed in every image you post. Did I mention most thieves are lazy? Yup, you shouldn't be surprised how many times your image is reposted as is, without even a name change, metadata intact.

Lightroom SEO

Photoshop SEO

Here are some additional resources to learn more about copyright registration:

1. The PPA helps photographers educate their customers on why copyright is important.

2. Ken Kaminesky interviews Carolyn Wright aka The Photo Attorney who answers photographers burning copyright questions.

3. Jack Reznicki & Ed Greenberg produced the Photographers Legal Guide on DVD, which you can purchase through Kelby Training.

DISCLAIMER – I am not an attorney, nor is this article to be considered professional legal advice.

Do you copyright your images? Tell us about your process down below! You may want to consider a company like MyOWS to help you copyright and then manage and protect your images.

Filed Under: Business, Photography Tagged With: adobe lightroom, adobe photoshop, copyright, copyright law, digital asset management, images, library and information science, manage, photographer, professional photographers, property, protect, protect image, seo, Tutorials, united states copyright law, united states copyright office, videos

Can You Help Me Light A Spark?

March 19, 2012 by Seshu | Editor & Publisher

As a photographer in Avon, Connecticut I have been reaching out to parents through my portraits website and to brides in Connecticut through my wedding photography website. I have volunteered my time, offered numerous portrait sessions for silent auctions and even photographed the Cub Scouts troop in town. All this to say, I am not going any where and I want to put roots down right where I live.

SPARK at Avon High SchoolOn March 23, I am going to join a group of other professionals in my town present to a select group of Avon High School students. Our presentations are meant to spark an interest in them for what we do, so that they may some day down the road do what we do now. And yes, the half-day program is called SPARK.

“Students will be exposed to a variety of topics beyond the usual classroom fare. The goal of the workshops is to introduce students to a wide variety of interesting topics; a day of exploring something new they may have an interest in learning more about or perhaps even finding a career or hobby.”

For the presentation, I plan on going back and giving the students a quick look at how I started in this business. I'll even go into my WHY. Slideshows are an obvious choice to get them engaged in what I will be talking about.

But I am here to ask for your help:

What should I impart to the students? What do you consider the most important thing that students, who are 14 through 18 years of age, going to need to know from a working professional about photography?

I need your help. In the comments section below, please take a moment and pen two suggestions. If you see someone else suggest something you had in mind, that's fine. Still, tell me. I figure if more people feel the same about a topic that must be addressed at this point and time, then I better hop to it.

So, can I count on you? I want to hear from photographers of all genres, if possible. I would love to understand your perspective on these questions.

Look, I value your time. In return for your suggestions below, you'll be entered (one entry per person only) into a drawing for one of two books by Jerod Foster called, Storytellers: A Photographer's Guide To Developing Themes and Creating Stories With Images.

The two best commenters (and their suggestions) win the two books that Jerod so generously offered to my audience. I'll decide on the winners by Thursday, March 22 at 3 p.m. EST.

Are you in? I am really looking forward to your input. With your help on March 23rd, it will be less MY presentation and more OUR presentation. Thank you!

Filed Under: Business, Photography Tagged With: avon, avon high school, connecticut, cub scout, Education, help, high school student, Lighting, Photography, Photography Business, student

Small Business Smarts For Photographers

March 15, 2012 by Jared Bauman

Today's guest post is by Jared Bauman who has built a photography studio in Southern California that photographs over 200 events and sessions annually. In business for a decade, Jared's clients fly him across the world to document their big events. Jared is a Co-Founder and President of ShootDotEdit, the #1 post processing partner for the professional wedding photographer. Known for his business background, Jared has released several educational DVDs and tours the country speaking to photographers about their small business. Follow him on Twitter.

Think Like An Owner

Mention that you’re a small business owner to anyone, and more than likely the response is along the lines of “Wow, you must make a lot of money and have a lot of time off!” Contrary to popular opinion, being a business owner seems to be synonymous with being a jack of all trades and master of none. Being a small business owner is overwhelming, time intensive, and all consuming.

In his book “The E-Myth”, Michael Gerber talks about going to work ON your business, rather than IN your business. By stepping back and watching your business, you learn to develop a system that will work outside of you. Systems don’t make mistakes … Only people do. So by developing a system, you can ensure that your business will run smoothly and effectively, providing the best possible product and experience for your clients.

Think of how much time we waste each day. Imagine if you weren’t the owner of the business … But merely just an employee. What would the owner think of how you spend your time on a daily basis? Are you working just to get things done? Or are you going to work and acting like an owner, working on tasks that only an owner can to grow and advance the business?

Determine the tasks in your business that only you can do. Spend time developing a system at your studio. It takes a lot of effort. But, by creating a manual for your systems and operations, you’ll be on the path to working ON your business, rather than IN your business. And this is where you’ll experience all of the freedom that small business owners dream about.

Efficiency

As small business owners, we are responsible for every part of our business. Most days, we juggle email, phone, calendar, billing, editing, production, IT … All in addition to our busy shooting schedule!

Because of this, becoming hyper-efficient at the tasks we are required to do becomes imperative. If we HAVE to do the task (reference the previous entry for more on that), then we need to perform the task as quickly and efficiently as possible. This is the only way we’ll be able to spend our time growing our business, rather than just operating it.

Here are some great tips for becoming more efficient in your daily tasks:

1) Set up Drafts and Rules in your inbox to handle frequently asked emails. Typically speaking, most of the emails we receive … We’ve answered before. Save your answer as a Draft, and next time you get that same email, copy it over as a response. Add a personalized intro and close, and send it off!

2) Utilize Rules to sort through emails that you can delay for later.

3) Utilize shortcut keys. Apple has a well-developed set of shortcut keys, along with Gmail. Shortcut keys can shave minutes off of your daily activity, but these add up to hours each week. You can see what that adds up to each year.

4) Take advantage of software like Text Expander to further reduce duplicated time.

5) Maximize your usage of a To Do list app, like Wunderlist or Things. Tasks that can be handled quickly (under 2 or 3 minutes) should be taken care of right away. Anything else is placed on your to do list, with a defined due date.

6) Much of this seems mundane and somewhat extraneous. However, if you can maximize efficiency on day-to-day tasks, you leave yourself able to do more of what you love…. And isn’t that what we all got in this for?

Pricing & Packaging

Pricing. It’s often the last thing we think about as photographers. We focus on our website, our branding. We pour over reviews of the latest gear, and try to learn how to light for every situation. Email monopolizes our time, and fulfilling client orders takes up our off days. And yet, pricing is one of the most important pieces of our small business.

Believe it or not, there is actually a science behind Pricing. From the beginning, you should set your goals BEFORE you construct your pricing. Do you know how much you want to work? Do you know how much you want to make? All of these things should be taken into consideration as you construct your pricing.

Confusion is usually the main reason prospective clients don’t book. Confusion enters the picture when the pricing is introduced. It might be confusion through the structure of the pricing, and they couldn’t find a package that suited their needs. Or maybe they were interested in an album, and there were just far too many options. Maybe they didn’t see an engagement session anywhere, it wasn’t in the packages, and they couldn’t find it on the a la carte list.

Simplifying the pricing process gives you a huge advantage when it comes to booking.

Here are a few tips to keep in mind:

1) Have an odd number of packages. This gives your pricing a “natural middle” point, which naturally guides your clients towards certain options.

2) Whenever possible … Less is more! Reduce the number of options available.

3) Don’t show them the whole menu. Save the details for later.

At the end of the day, keep it simple, and remove confusion at all costs. This will ensure you give yourself the best chance of booking the wedding, and working with the couples you really want as your clients.

Filed Under: Business, Photography Tagged With: Business, business background, business owner, competition, educational dvds, human behavior, jared bauman, management, Marketing, owner, photographer, Photographers, Pricing, professional wedding photographer, small business, small business owner, smarts, solid foundation, time management

Professional Photography Is Dead. Long Live Professional Photography!

March 14, 2012 by Dhiraj Kacker

This is Dr. Dhiraj Kacker's second guest blog post here. Read his first post on album manufacturing too. He is the CEO and co-founder of Canvera, an online digital photography company based in Bangalore, India. Dhiraj can be found online on Twitter, his company blog or his personal blog.

This post has been on my mind for a long time as I think a lot about the changing role of pro-photographers in the digital age. But in some ways I got beaten to the punch by a much more spunkier take on the issue by Allen Murabayash, CEO of Photoshelter, on his blog post “Rant: I Love Photography”. Please go read it. My post here will be much more sedate and boring! With that warning, let’s dive into it.

I have much more insight into the market where pros get hired for personal or corporate events (such as weddings, portraits, bar/bat mitzvahs, etc) so I will focus on that and not on commercial, editorial and stock photography which has its own set of dynamics in the digital world.

What do we all hear and say everyday: DSLRs are getting cheap, everyone has a camera, it’s getting tougher to earn a living being a pro! A lot of it is true. Digital Photography combined with the internet and cheaper and cheaper capture devices have made it simpler for all and sundry to take and share images like never before. Unshackled from the physical limitations of film and the cost of taking each picture everyone today can pretend to have some proficiency in photography. There are weekend wedding photographers who are taking business away from full time pros just based on price. There are pro-sumers who are building online galleries, showcasing their work and in fact selling their work.

But here’s the funny thing:

– For the first time in the history of pro-photography we have celebrity wedding photographers! Celebrity status was limited to fashion and editorial photographers, never to wedding photographers. How did this happen?

– Family portraits on the wall look like model shoots today, not just people saying cheese into a camera and accepting whatever came out. Perfect lighting, perfect smile are must!

– Corporate mug shots make management look like celebrities and anything lower quality doesn’t speak well of the company

– I am hearing more and more that right after a wedding date is fixed the first or second service provider that gets booked is the photographer; this used to be an afterthought

– Senior shoots are blurring the line between model portfolios and what was considered just pictures of the teenage years

– Parents want their kids’ sports pictures to look like shots from pro sports

– Never before have engagements & boudoir shoots been taking place in such large numbers. The smart photographers have also created the “trash the dress shoot” as well!

I don’t believe any of this was common a decade ago.

Dhijar Khacker | Pinterest Home Page

So what’s really going on? Let me talk a little from my personal experience. I had a run of the mill point and shoot film camera in the 90s and in 2000 bought my first 3MP digital camera – an Olympus 3000 for a $1000 (yes, a thousand bucks for a 3MP P&S camera). I remember the excitement of getting pictures back in the film world and just being able to relive those memories was amazing. At the time the pictures looked great but today, they look mediocre (and I am being generous). Too much sharpening, probably done by the minilab and too much contrast because of the film I bought. And of course I had no eye for composition or lighting. Initially I really liked my P&S digital camera – it was quite simply the excitement of digital. But my appreciation of photography kept going up and at some point that quality was just not good enough.

After my first kid was born, I finally invested in an SLR and for a few years managed with the default lens. And then I got fancier with the lens. It is safe to say that today with two young kids I shoot a lot of pictures, but here’s the kicker: unlike in the film world where I did not know any better, I can immediately tell how many decent shots I got. It takes me possibly 100 shots to get one really good one! I don’t have an eye for light or composition, and I rely on sheer volume to get lucky. So much so that on a recent birthday party I did the unthinkable: I called up a pro friend of mine to hire him to take pictures. By playing around a lot I have come to realize just how difficult it is to consistently take good shots. It is kind of like playing sports and developing a greater appreciation for the professional who plays the same sport. Isn’t it true that the omnipresence of little leagues and minors grows the business for the majors?

Here is what is happening: never before have average consumers been exposed to this much high quality imagery – web, mobile, magazines, hoardings, blogs – you name it. The quality of images on Pinterest or Tumblr is just mind blowing. Sub-consciously consumers have developed a greater appreciation for good images. Everything I’ve listed above is happening because of this trend. I believe that today consumers (like me) are experimenting a lot more with photography trying to reproduce the quality they observe. And like me they are coming to appreciate how difficult the art and craft of photography is. So when it comes to important life events (operative words being “important life events”), my prediction is that over the next decade pros will be hired in record numbers. Consumers will be spending in record amounts.

None of this means that things have not changed and pros can simply fall back to what they did in the 90s (which was essentially to build a physical portfolio and get referral business). Like a pro-sportsperson, they have to be savvy business people. I am writing on a photographer’s blog so I know that this audience is aware that from building a brand, to marketing to sales and operations, a pro has to do a lot more; a pro’s life has become lot more complicated. But boy, I don’t think there has ever been a greater appreciation for the art and craft of photography as it is today and I think we are at the start of a golden age of professional photography fueled by the omnipresence of images in our lives.

So, what do YOU think? Pen your thoughts below!

Filed Under: Business, Opinion, Photography Tagged With: camera, dhiraj kacker, digital camera, digital cameras, digital photography, fine art photography, life event, personal blog, photographer, Photographers, Photography, pro photography, professional photographers, stock photography, Wedding Photography

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About Seshu

Seshu creates relaxed portraits of families and high school seniors in Avon, Connecticut. He also leads a successful headshot photography studio in Connecticut, helping professionals from a variety of disciplines project the very best versions of themselves. He created Tiffinbox as a way of inspiring photographers, to create better images and successful businesses. [Read More]

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